Real availability
Kalyvox checks the connected calendar before suggesting a slot.
Kalyvox integrations Calendar integration
AI appointment scheduling during the call
Kalyvox reads your real availability, offers open slots and writes the appointment to your calendar before the caller hangs up.
How the integration fits into the call flow
BUILT INTO THE CALL FLOWYour AI phone assistant books appointments straight into your calendar.
Booked during the call
The appointment is confirmed before the caller hangs up.
Controlled access
The connection is limited to the permissions required for scheduling.
WHY IT MATTERS
One appointment booked during the call beats ten promised callbacks
In most businesses that take inbound calls, value isn't created when the phone rings — it's created when a date goes on the calendar. Until a slot is fixed, the request is only an intention: the caller compares options, calls a competitor, or simply forgets to call back. The pattern we see across calls handled by Kalyvox is consistent: requests turned into an appointment during the call convert far more often than those deferred with "I'll call you back to agree on a time".
Kalyvox's calendar integration removes that gap. The AI phone assistant reads your real availability at call time, offers two or three slots that match your rules, confirms verbally with the caller, then writes the event into Google Calendar or Microsoft Outlook. If you'd rather not connect a calendar, the assistant falls back to sharing a booking link — sent by text when the number is a mobile, by email otherwise.
BEFORE / AFTER
Why manual appointment taking costs you money
An appointment that isn't booked during the call is an appointment that usually never happens.
"I'll call you back to agree on a time"
Two customers booked on the same slot
Appointments written on paper and never transferred
Evening and weekend calls left unanswered
The slot is confirmed during the call, with no callback needed
Real-time availability is read before any slot is offered
Calendar event created with reason and contact details
Appointments get booked 24/7, including after hours
CALENDAR FLOW
Availability becomes an action during the same conversation.
Your AI phone assistant books appointments straight into your calendar.
Call context READY
Reason detectedStructured during the call
PriorityYour rule applied
Next actionCalendar
Calendar
CONNECTEDThe next step uses the context already collected.
Every event the assistant creates carries what you need to prepare the appointment without calling the customer back.
No duplicate entry
Flow
CallKalyvoxCalendar
Only the useful context moves forward
Connection scope stays controlled
Result
What it changes day to day
Kalyvox detects whether the number is a mobile and texts your booking link. Otherwise it asks for an email address and sends it there.
HOW IT WORKS
How it works
01
Connect your calendar
Google Calendar or Microsoft Outlook, in one authorization from your settings. Nothing to install.
02
Set your rules
Appointment duration, allowed windows, minimum lead time, and the reasons you accept.
03
The assistant books
During the call it offers two or three open slots, confirms and creates the event.
DATA FLOW
What gets written to your calendar
Every event the assistant creates carries what you need to prepare the appointment without calling the customer back.
- Date and time
- Slot chosen by the caller among your real openings, with the duration set in your rules.
- Appointment reason
- Intent detected during the conversation (quote, repair, first consultation, follow-up…).
- Caller details
- Name, callback number and, when given, the email or the service address.
- Call summary
- Auto-written digest added to the event description.
- Link to the call
- Deep link to the Kalyvox call record to read the full transcript.
REAL USES
What it changes day to day
01
No calendar connected? Use the booking link
Kalyvox detects whether the number is a mobile and texts your booking link. Otherwise it asks for an email address and sends it there.
02
Clinics and practices
Consultation requests are qualified then placed on the right slot type, without tying up the front desk.
03
Trades and on-site visits
Site visits are scheduled according to your service area and travel windows.
CONNECTED WORKFLOW
Calendar
Your AI phone assistant books appointments straight into your calendar.
Call context preservedBEFORE YOU START
What you need before you start
- A Google Workspace / Gmail or Microsoft 365 account, with permission to authorize a third-party app.
- The calendar the appointments should land in (main calendar or a dedicated one).
- Your opening hours and the typical duration of an appointment.
- For link sharing: your existing booking link (Calendly or equivalent).
BY BUSINESS
How each trade uses it
Booking rules differ from one trade to the next. Here are four common setups.
INDUSTRY EXAMPLE
Plumbing and emergency repair
Two slot types: same-day emergency work and quote visits. The assistant qualifies urgency first, then only offers quote slots inside your defined travel windows.
See this page INDUSTRY EXAMPLEDental practices
Different durations per reason (check-up, emergency, first visit) plus a minimum lead time before the first slot offered, so the file can be prepared.
See this page INDUSTRY EXAMPLEGarages and body shops
Booking a vehicle drop-off slot, with the reason and model logged in the event so the bay and parts can be prepared.
See this page INDUSTRY EXAMPLELaw and accounting firms
A qualification meeting scheduled automatically, with a summary of the matter discussed on the phone in the event description.
See this pageLIMITS
Limits and best practices
Being upfront: here's what the calendar integration does not do, and how to avoid surprises.
It doesn't reshuffle your schedule
The assistant books into open slots; it never moves an existing appointment and never overbooks a taken one.
An up-to-date calendar is still required
Unavailability written on paper or kept in another tool is invisible. Block time off and jobs directly in the connected calendar.
One booking mode at a time
Google Calendar, Outlook or link sharing: modes are mutually exclusive so you never end up with two conflicting sources of truth.
Keep a buffer
A one- to two-hour minimum lead time prevents appointments landing fifteen minutes before you arrive.
DATA & SECURITY
Data and security
Scoped authorization
Kalyvox only requests availability reading and event creation on the calendar you designate.
Immediate revocation
Disconnect from your Kalyvox settings, or from your Google / Microsoft account. Access stops right away.
European hosting
Call and appointment data is hosted in the European Union, in line with GDPR.
FREQUENTLY ASKED QUESTIONS
Calendar integration FAQ
Which calendars are supported?
Google Calendar and Microsoft Outlook (Microsoft 365). If you use another tool, booking-link sharing covers most cases, including Calendly.
Can the assistant double-book?
No. Availability is re-read at call time and the slot is booked immediately after the caller confirms.
Can I restrict bookable hours?
Yes. You define days, hours, duration and a minimum lead time before the first slot offered.
What if the caller wants to cancel?
The call is logged as a cancellation request and surfaces in your dashboard alongside the matching appointment.
Do I need a dedicated calendar or can I use mine?
Both work. A dedicated calendar makes it easier to track what the assistant booked, but your main calendar is perfectly fine as long as your unavailability is already blocked there.
Does the caller get a confirmation?
Yes when an email address is given: the invitation is sent by your calendar. Without an email, the confirmation is verbal and the appointment stays visible in your dashboard.
What if several people share the same calendar?
The assistant respects every event on the connected calendar, whoever created it. For individual schedules, connect the calendar of the person concerned.
Are appointments booked outside opening hours?
The call can happen at night or on a weekend, but the slot offered always stays inside the windows you allow.
Can I use Calendly with Kalyvox?
Yes, through booking-link sharing: the assistant sends your Calendly link by text or email at the end of the call.
Is this included in my plan?
Yes — appointment booking and calendar sync are included in every Kalyvox plan, starting with Solo.
CONNECT THE NEXT STEP
Connect Calendar to your Kalyvox flow.
7-day free trial, no credit card required.
No credit card No commitment 7-day free trial