Plain-language questions
Ask about the Kalyvox data you have authorized for the connection.
Kalyvox integrations ChatGPT integration
Your calls, analysed from ChatGPT
"How many missed calls last week?", "Which reasons come up most?" — ask the question, ChatGPT reads your Kalyvox data and answers.
How the integration fits into the call flow
BUILT INTO THE CALL FLOWAsk questions about your calls in plain language, straight from ChatGPT.
Explicit scope
You control which data categories are available to the connection.
Read-only analysis
The connection helps explore call data without changing assistant settings.
WHY IT MATTERS
Your call data finally becomes readable in one sentence
Most small-business owners never open their call reports — not out of indifference, but because finding the answer means navigating, filtering and comparing. The Kalyvox dashboard remains the reference for the detail of a single call, but asking a question out loud is far faster when you're after a trend or preparing a team meeting.
By connecting Kalyvox to ChatGPT, your call statistics become queryable in plain language: volumes, recurring reasons, booking rate, callbacks due. Call statistics are shared by default so the assistant is useful from the very first question; you can narrow that scope or switch sharing off entirely in your settings.
BEFORE / AFTER
Call data only helps if someone reads it
Most owners never open their call reports. Asking a question is far faster than building a dashboard.
Reports that never get opened
Hard to spot trends
Preparing a meeting takes time
A one-sentence answer, on demand
ChatGPT compares periods and surfaces the gaps
Activity summary generated in seconds
CHATGPT
Your call data becomes easier to explore without building another report.
Ask questions about your calls in plain language, straight from ChatGPT.
Call context READY
Reason detectedStructured during the call
PriorityYour rule applied
Next actionChatGPT
ChatGPT
CONNECTEDThe next step uses the context already collected.
The scope is explicit and can be changed at any time under Settings → ChatGPT.
No duplicate entry
Flow
CallKalyvoxChatGPT
Only the useful context moves forward
Connection scope stays controlled
Result
Questions you'll be able to ask
A clear digest of requests received, appointments booked and callbacks to make.
HOW IT WORKS
How to enable it
01
Open the ChatGPT settings
From your Kalyvox dashboard, in the Settings section.
02
Choose what is shared
Call statistics are shared by default. You can restrict them or turn everything off.
03
Authorize the connection
A secure authorization links your Kalyvox workspace to ChatGPT. Revocable at any time.
DATA FLOW
What ChatGPT can read, and what it can't
The scope is explicit and can be changed at any time under Settings → ChatGPT.
- Call statistics
- Shared by default: volumes, breakdown by reason, after-hours calls, appointments booked.
- Call summaries
- Opt-in: auto-generated digests, without the full transcript.
- Appointments
- Opt-in: dates, reasons and status of appointments booked by the assistant.
- Full contact details
- Off by default. Only enable it if your use case genuinely requires it.
- Assistant configuration
- Never editable from ChatGPT: the connection is read-only.
REAL USES
Questions you'll be able to ask
01
"Summarise yesterday's calls"
A clear digest of requests received, appointments booked and callbacks to make.
02
"Which reasons come up most?"
Identify recurring questions so you can enrich your assistant's answers.
03
"Compare this week with last week"
Call volume, booking rate and urgent calls, without opening a single report.
CONNECTED WORKFLOW
ChatGPT
Ask questions about your calls in plain language, straight from ChatGPT.
Call context preservedBEFORE YOU START
What you need before you start
- A Kalyvox Pro or Business plan.
- A ChatGPT account able to connect external apps.
- Admin rights on your Kalyvox workspace to authorize the connection.
- A clear decision on what to share (the default setting suits most cases).
BY BUSINESS
What owners ask most
Four recurring uses, depending on the type of business.
INDUSTRY EXAMPLE
Medical practices
"How many after-hours calls this week?" to decide whether to widen appointment windows.
See this page INDUSTRY EXAMPLEElectricians and trades
"Which call reasons come up most?" to enrich the assistant's FAQ and cut needless callbacks.
See this page INDUSTRY EXAMPLEClinics and centers
"Compare this month's booking rate with last month's" ahead of the team meeting.
See this page INDUSTRY EXAMPLEAgencies and service providers
"List this week's calls with no follow-up" to organise Monday's sales chase.
See this pageLIMITS
Limits and best practices
A conversational assistant is great for exploring, less so as an official record.
The dashboard stays the source of truth
For a figure going into an invoice or formal reporting, check in Kalyvox: ChatGPT rephrases, it does not certify.
Read-only connection
ChatGPT can neither change your configuration, nor cancel an appointment, nor place a call.
Share the useful minimum
Statistics answer the vast majority of questions; only enable full contact details when there's a proven need.
An answer is only as good as the question
Specify the period and scope ("over the last 30 days", "on the main line") for reliable results.
DATA & SECURITY
Data and security
Explicit authorization
The connection goes through a secure authorization tied to your workspace, never a shared password.
Instant cut-off
A switch under Settings → ChatGPT suspends access without deleting your call history.
Access logging
Requests made through the connection are logged on the Kalyvox side, so usage can be audited.
FREQUENTLY ASKED QUESTIONS
ChatGPT integration FAQ
What data can ChatGPT read?
Only what you allow. Call statistics are shared by default; more sensitive content stays off until you enable it.
Can I stop sharing?
Yes, at any time from the ChatGPT settings in your dashboard. Access stops immediately.
Do I need a paid ChatGPT plan?
Connecting external apps requires a compatible ChatGPT plan on OpenAI's side. On the Kalyvox side, the integration is included.
Can ChatGPT place a call for me?
No. The connection is read-only: ChatGPT reads your call data, it does not drive your phone assistant.
Is my data used to train a model?
Kalyvox only sends your data in response to your own questions. Processing on OpenAI's side depends on your ChatGPT account settings, which you control.
Can several users ask questions?
Yes, each user in your workspace can connect their own ChatGPT account, within the data scope allowed by the admin.
Are statistics shared without my consent?
Nothing is transmitted until you authorize the connection. Once it's active, call statistics are shared by default and can still be turned off.
Is the integration included in the Solo plan?
Yes, the Kalyvox assistant inside ChatGPT is included in every plan, starting with Solo.
Can I export the answers I get?
Yes, like any ChatGPT conversation. For a structured export of calls, use the dashboard export or Zapier.
CONNECT THE NEXT STEP
Connect ChatGPT to your Kalyvox flow.
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