Every call answered
During jobs, call spikes or after hours.
Kalyvox answers when you cannot, captures the location and reason for calling, then follows the workflow you configured for each locksmith call type.
The answering flow follows the vocabulary, priorities and next steps of locksmiths.
During jobs, call spikes or after hours.
Urgency, quote, booking or routine request can each follow a different path.
Your team receives the reason, details and next action after the call.
Lockouts: capture location and call reason first
Priority calls: use your criteria, not a generic script
Quotes and planned work need a separate path
Kalyvox answers while your team is unavailable.
The reason, contact details and useful context arrive in one structured request.
Urgent calls follow the transfer or escalation rule you configured.
The details vary by industry. The pattern is the same: the phone rings precisely when your team is already busy.
Home lockout, broken key or damaged lock: collect the details required by your workflow before callback or transfer.
You define which situations trigger transfer or on-call routing. Other requests remain structured for follow-up.
Rekeys, lock upgrades and non-urgent work can follow a different workflow with the details your team needs.
Location, coverage area and time of day can be part of the rules that determine the next action.
10:30pm. A tenant calls about a damaged lock while you are already on another job.

Reason, contact details, answers and next action are attached to the same request.
Transfer when the right person accepts
Context kept when a callback is needed
Kalyvox captures the address, call reason and details required by your workflow, then follows your configured rule: on-call transfer, callback or structured request.

10:30pm. A tenant calls about a damaged lock while you are already on another job.
Kalyvox captures the address, call reason and details required by your workflow, then follows your configured rule: on-call transfer, callback or structured request.Which phone system should you choose for your locksmith business?
Kalyvox checks availability and books the slot directly when the scenario allows it.
Calendar integrationThe caller is transferred according to the detected intent and the availability rules you configured.
See featuresEmail, SMS, Zapier and connected workflows keep the request moving after the call.
See integrationsForward calls to Kalyvox. The assistant captures the details configured for that call reason and then follows your transfer, callback or notification rule.
You define the call reasons and priority criteria. Kalyvox applies the matching workflow to the answers collected rather than deciding urgency on its own.
Yes. Calls matching your criteria can be transferred to the configured number, with a fallback if nobody answers.
It can communicate pricing information you explicitly configured. Work that requires assessment remains routed to your team.
Yes, when your workflow collects the location or ZIP code and includes a rule for requests outside your coverage area.
Yes. Calls forwarded to Kalyvox can use different after-hours rules from those used during the business day.
Important: Kalyvox answers, qualifies and routes calls. It does not dispatch technicians, verify identity or property ownership, and does not replace your own vetting procedures for emergency callouts.
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Configure your rules, test the assistant and decide from there.